FAQ
What Happens before my first session?
We can arrange an initial, no-pressure conversation to talk briefly about what has brought you to counselling, answer any questions you may have and see whether we feel like the right fit.
How do I pay for sessions?
Sessions are paid for in advance by bank transfer. Payment details will be provided when we arrange your first appointment.
What happens if I need to cancel?
I ask for at least 48 hours notice if you need to cancel or rearrange your appointment. Sessions cancelled with less than 48 hours are charged at the full session fee.
What happens if I am late?
If you arrive late for your session, we can still use the remaining time, but the session will need to finish at the agreed time so my next client’s appointment is not affected.
Do you offer online counselling?
Yes. Sessions are available online as well as in person, giving you the flexibility to choose what works best for you.
What if I have accessibility needs?
Please let me know when you get in touch and we can discuss any adjustments that may help make counselling more accessible for you.